Privacy Policy

1. Commitment to Privacy

At CSP Solutions Limited, safeguarding your privacy is a priority. We strictly comply with the Personal Data (Privacy) Ordinance (PDPO) and aim to ensure the protection of all personal data collected, used, or shared through this Website. We recognise that privacy is fundamental and treat all personal information with care, security, and transparency.

2. Collection and Use of Personal Data

We do not collect personally identifiable information from users during their general browsing, nor do we track or store data through cookies. However, during interactions such as inquiries or service applications, we may request personal data, including names, email addresses, contact details, or other necessary information. The data collected is used solely to enhance user experience, provide requested services, respond to inquiries and maintain compliance with security and legal requirements.

3. Sharing and Transfer of Information

Personal data collected through this Website may be shared with trusted third parties, including our subsidiaries, affiliates, contractors, and advertising or business partners. If these entities operate outside Hong Kong, your data may be transferred internationally. By engaging with our Website, you consent to such transfers. While we ensure that affiliated parties comply with privacy protection measures, they maintain independent data policies, and we do not assume liability for their privacy practices.

4. Third-Party Content and Services

To enhance user experience, we may feature links to external content providers or third-party services. These external parties may collect personal data independently, following their own privacy policies. We advise users to review third-party privacy statements before sharing any information, as our policy does not govern external data practices.

5. Data Retention and Security Measures

We maintain stringent measures to protect personal data from unauthorised access, alteration, or misuse. Only authorised personnel have access to collected information, and we enforce security protocols to minimise risks. However, given the global nature of online interactions, absolute security cannot be guaranteed. Users are encouraged to remain cautious when sharing sensitive information electronically. Collected data is retained only for the necessary duration required to fulfil the intended purpose, after which it is securely disposed of.

6. Compliance with PDPO and User Rights

Users have the right to access their personal data, request corrections, and opt-out of marketing communications. The PDPO mandates responsible data handling, and we adhere to the Data Protection Principles (DPPs), ensuring accuracy, confidentiality, and lawful processing of all personal information. Users may request information about their stored data and submit corrections when needed. Complaints regarding data handling can be filed with the Privacy Commissioner for Personal Data (PCPD).

7. Updates to This Policy

We reserve the right to amend this Privacy Policy when necessary. Changes will be published on this Website, and continued use of our services signifies acceptance of any modifications. Users should review this policy periodically to stay informed of updates.

8. Contact Information

For inquiries regarding this Privacy Policy, data access requests, or any concerns related to personal data, please contact us at admin@cspsol.com.